Narendra Modi – Chief Minister Office (CMO’s) system is ISO certified too.
The success of SWAGAT is inherently linked to the internal seamless functioning of the chief minister’s office. It is perhaps not so surprising then that in January 2009, the Gujarat Chief Minister, Narendra Modi’s, Office was the first in the country to acquire the ISO 9001: 2000 certificate for its processes.
But the notable aspect here is that the certificate was not attained as a piece of paper to flaunt, but the processes in the CMO have actually undergone a distinct change. Officials in the CMO claim six main sections of the CMO have undergone remarkable reforms – the secretariat functions; public relations office; general administration of the CMO like human resource management, training of CMO’s 60 employees etc; Jan Sampark – the CM’s points of contact with general public – and last but not least, the usage of information technology (IT) for all internal processes.
The Gujarat CMO was the first in the country to acquire the ISO 9001: 2000 certificate for its processes
"A gap analysis was conducted before applying for the certification and according to the ISO standards processes were reworked. Majority of CMO is online. 80% of CMO is paperless," says a senior officer on special duty perched behind a compact laptop on a spotless desk.
As for IT, an internal system for the CMO called IWDMS (integrated workflow and document management system) is being used since the last five years.
67 new processes have been developed. A lot of impetus is being put on recording every interaction of the CM with visitors, state bureaucrats, ministerial cabinet, politically and even with general public at mass gatherings. A new application called ‘ideas to execution’ has been developed where the status progression of every idea and activity can be seen.
"Any communication with the CM is online. Anyone wants to seek his appointment; any application etc is all done online. CM receives over 500 mails everyday, but after screening and filtering, synopsis of around 150-200 mails is sent to him everyday. He comments and reverts back on every mail daily. He forwards it to respective departments and follows up on a monthly basis. Every mail he receives is archived and docketed properly,’ the official says.
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Were Nehru, Jinnah & others guilty of negligence in not taking action against perpetrators of violence against innocent Hindus & Muslims- in the massacre of millions in 1947?
Similarly, in 1984, were the guilty punished for the massacre of Sikhs?
Or, Could Gandhiji, do any thing to stop the public from violence against the then Government- in the year 1942.
Whenever, there is a mass spontaneous uprising against an event, there is no instant cure, because instant action can become counter-productive.
Instant action could be even counter productive.
very true
Shri Man Modiji,
desh ki aan baan or shan ka pratik hai shri “narendra bhai modiji”,
is “MAHAN” purush ko khub khub thans
**नरेन्द्र दामोदरदास मोदी** जन्म 17 सितंमबर 1950) अक्टुबर 07, 2001 से गुजरात राज्य के मुख्यमंत्री हैं। अक्टुबर 2001 में केशुभाई पटेल के इस्तीफे के बाद नरेन्द्र मोदी गुजरात के मुख्यमंत्री बने थे। उनके नेतृत्व में भारतीय जनता पार्टी ने दिसम्बर 2002 और फिर दिसम्बर 2007 में विधानसभा चुनाव में भारी बहुमत हासिल किया। नरेन्द्र मोदी एक अच्छे प्रशासक के रूप में भी जाने जाते है। नरेन्द्र मोदी ने गुजरात कि प्रगति मे प्रशंसनीय काम किया है। जनवरी 2009 मे 12 लाख करोड़ के निवेश कि आशा के साथ गुजरात को नये रोजगार और बेहतर भविष्य की ओर ले जाने में नरेन्द्र मोदी का बड़ा योगदान है।…………
अब हम लोग भगवान से यहि प्राथर्ना करते है,कि आप जल्दी हि प्रधांनमनत्री बने ताकि इस देश का भविष्य बनाया जा सके…………..
i m your work style fan very good
To be a great champion you must believe you are the best. If you?re not, pretend you are.”
“Finish each day and be done with it. You have done what you could. Some blunders and absurdities no doubt crept in; forget them as soon as you can. Tomorrow is a new day; begin it well and serenely and with too high a spirit to be cumbered with your old nonsense.”
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